How to Withdraw Your Monthly SASSA Grant Money?

Are you unsure how to withdraw your SASSA grant safely and easily? Whether it’s your first time receiving the SASSA monthly payment or you’ve lost your card, knowing the correct and secure method to collect your grant can save time and stress. This guide shows every way to access your SASSA funds, step by step.

Main Ways to Withdraw Your Monthly SASSA Grant

You can withdraw your SASSA money using the following approved channels:

1. SASSA Gold Card at Postbank ATMs
2. SASSA Card at Retail Stores (e.g. Pick n Pay, Boxer, Shoprite)
3. Direct Bank Deposit Withdrawals (via personal account)
4. Cardless Withdrawals Using OTP (if you lost your card)
5. TymeBank GrantAdvance (advance withdrawal option)

Let’s go through each option clearly.

1. Using the SASSA Gold Card at Postbank ATMs

If you have your SASSA card and PIN, you can go to any Postbank ATM and withdraw your grant.

Steps:

• Insert your SASSA card
• Enter your 4-digit PIN
• Select Withdrawal
• Choose the amount
• Collect your money and receipt

Postbank ATMs are zero-rated, meaning no withdrawal fees apply, making it the most affordable method.

Tip: Only use secure ATMs during daylight and always shield your PIN.

2. Using SASSA Card at Retail Stores (Tills)

You can also withdraw your monthly grant money at major retail stores. SASSA has partnered with:

• Pick n Pay
• Shoprite
• Checkers
• Boxer
• Usave
• OK Foods

Here’s how it works:

• Go to the till point
• Present your SASSA card and ID (if requested)
• Enter your PIN
• Ask to withdraw a specific amount or the full amount

Bonus: You can also buy groceries and withdraw the remaining money in one transaction.

3. Withdrawing from Your Personal Bank Account

If your SASSA grant is linked to your personal bank account (e.g. Capitec, FNB, Nedbank, or Standard Bank), then you don’t need a SASSA card. Your grant is deposited directly into your account.

You can then withdraw your money at:

• Your bank’s ATM
• Inside the bank branch
• Using mobile banking apps
• Cardless withdrawal options (if offered by your bank)

⚠️ Keep in mind that banks may charge ATM fees, unlike Postbank.

4. Withdrawing Without a Card Using OTP (Card Lost)

If you lost your SASSA card or it’s damaged, you can still withdraw your money using the One-Time PIN (OTP) method.

Requirements:

• Your mobile number must be registered with SASSA
• Your bank or Postbank account must be linked

Steps:

• Wait for SASSA to send an OTP to your cellphone
• Visit an approved retail store or Postbank ATM
• Provide the OTP code
• Show your ID if asked
• Withdraw your money

OTPs are valid for limited time only, so use them as soon as possible.

5. TymeBank GrantAdvance (Early Access Option)

TymeBank now offers a service called GrantAdvance. This gives eligible grant beneficiaries access to a portion of their grant before the official payment date.

How to access it:

• Dial *120*543# from your registered phone
• Follow the prompts
• Or use the TymeBank App to request the advance

The borrowed amount will be automatically deducted from your next SASSA deposit.

GrantAdvance is optional, and terms apply. Always read the fees and deductions before accepting.

Important Tips for Safe and Easy Withdrawals

Here are key things you should always keep in mind:

Do Not Rush

There is no need to queue on the first payment day. Your grant stays safely in your account until you withdraw it. Crowds are smaller on later days.

Keep Your Cell Number Updated

Ensure your phone number registered with SASSA is working and active especially if you rely on OTP withdrawals.

Use Safe ATMs

Only withdraw at well-lit ATMs during the day. If something looks suspicious, cancel the transaction and go elsewhere.

Avoid Giving Your Card to Anyone

Never share your PIN or card with anyone even if they claim to be from SASSA or a bank.

Check for Updates Regularly

Use the official SASSA status check tool to confirm payment dates and banking verification at:
👉 srd.sassa.gov.za

Can You Change Where Your SASSA Grant is Paid?

Yes. You can request to change your payment method from:

• SASSA card to personal bank account
• Personal bank account to cash send or vice versa

Do this by visiting the SASSA SRD website and clicking on the “Change Banking Details” link. A secure link will be sent to your mobile number.

Remember: Your new account must match your ID number, or it won’t be accepted.

What If You Face Issues With Withdrawal?

If you can’t access your grant money, here’s what to do:

1. Check Your Status Online:
   Go to http://srd.sassa.gov.za/SC19/STATUS and check your application.
2. Call SASSA Help Centre:
   📞 0800 60 10 11 (free call)
3. Email:
   📧 grantsenquiries@sassa.gov.za
4. Visit Nearest SASSA Office:
   Bring your ID, proof of bank details, and phone if required.

Which Method Should You Use?

Withdrawal Option	Best For
Postbank ATM (with card)	Zero fees and fast service
Retail Tills (with card)	Combine shopping + cash withdrawal
OTP Method	If card is lost/damaged
Bank Account Withdrawal	Safer for large payments and flexibility
GrantAdvance (TymeBank)	Early access in emergency cases

Conclusion

Withdrawing your SASSA monthly grant is simple, as long as you use the correct method that suits your situation. Whether you’re using your SASSA Gold Card, an OTP, or receiving your grant into a bank account, it’s essential to follow the right steps and always put your safety first.

Remember to keep your info up to date, avoid public crowds on busy days, and never share your personal banking info with anyone. Your grant money is safe, and with the right method, easy to collect.

Frequently Asked Questions

Q: Can I withdraw my grant from any ATM?

Yes, if it’s linked to a bank account or using a SASSA card but Postbank ATMs are free to use.

Q: What happens if I lose my SASSA card?

You can still use the OTP method at retailers or get a replacement at a SASSA office.

Q: Do I need to withdraw on the first day of payment?

No. The money remains in your account until you decide to withdraw it.

Q: Can someone else collect my grant on my behalf?

Yes, if they have proper authorization documents from you and your ID copy.