https://370statuscheck.web.za/ is not associated with SASSA or any Government agency. For official information, visit srd.sassa.gov.za.
How to Reconfirm Your SASSA SRD R370 Grant Application?

How to Reconfirm Your SASSA SRD R370 Grant Application?

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By Sibongile Nkosi

Worried your SRD grant might stop without warning? If you don’t reconfirm your details, SASSA can cancel your R370 grant even if you still qualify.

Every applicant must reconfirm monthly to prove they meet the latest requirements. Here’s how to keep your grant active and avoid payment disruptions in 2025.

Why Must You Reconfirm Your SRD Grant Application?

The South African Social Security Agency (SASSA) requires all SRD grant applicants to reconfirm their eligibility regularly. This helps prevent fraud, ensures only qualified individuals receive the grant, and keeps your information updated.

Failing to reconfirm can result in:

  • Immediate cancellation of your application
  • Missed monthly payments
  • The need to start a new application from scratch

When Should You Reconfirm Your Application?

SASSA recommends reconfirming every 30 days if you remain unemployed and still qualify. You should also reconfirm your application immediately if:

  • Your income status has changed
  • You changed addresses or banking details
  • You stopped receiving other government aid

Eligibility Checklist Before You Reconfirm

Make sure you still meet the basic 2025 SRD grant requirements:

  • You’re a South African citizen, permanent resident, or registered asylum seeker
  • You’re unemployed with no regular income over R624/month
  • You’re between 18 and 59 years old
  • You’re not receiving other government funding like NSFAS, UIF, or social grants (except child support grants)
  • Your bank account is in your name and matches your ID

Step-by-Step: How to Reconfirm Your SRD Grant Online?

Step 1: Visit the Official SASSA SRD Portal

Step 2: Click ‘Reconfirm Existing Application’

  • Scroll down the page until you find the option labeled
  • ‘Reconfirm Existing Application’
  • Click on it to begin the process.

Step 3: Enter Your ID Number and Mobile Number

  • Type your 13-digit South African ID number
  • Enter the same cellphone number used in your original SRD application

Make sure the number is active, as you’ll receive an OTP.

Step 4: Enter the OTP Sent to Your Phone

You’ll receive a One-Time PIN (OTP) via SMS.

  • Enter the code into the field on the site
  • This verifies your identity and secures your data

Step 5: Review and Update Your Information

Now, carefully review and update the following:

  • Full name and surname
  • Residential address
  • Employment status and income details
  • Any other social assistance or sources of support

⚠️ Important: Giving false information can lead to disqualification or even legal action.

Step 6: Submit Your Reconfirmation

  • Recheck all the information for accuracy
  • Click ‘Submit’
  • You’ll receive a confirmation message on the screen

You’ve now completed the reconfirmation successfully.

Documents You May Need to Reconfirm

While most reconfirmations don’t require uploading files, SASSA may request the following:

  • Valid South African ID (green barcoded or smart card)
  • Proof of residence (utility bill or bank letter)
  • Updated bank account details (if changed)
  • Recent income proof (if applicable)

How to Check the Status After Reconfirmation?

You can check the current status of your SRD application using these steps:

  1. Visit:https://370statuscheck.web.za/
  2. Enter your ID number and cellphone number
  3. Click ‘Check Status’

You’ll see your application status and any payment updates.

What Happens If You Don’t Reconfirm?

Skipping the reconfirmation step will result in:

  • Immediate decline of your current application
  • No payment for that month
  • Requirement to reapply completely to rejoin the SRD programme

To avoid this, set monthly reminders to reconfirm on time.

How to Appeal If Reconfirmation Is Declined?

If your reconfirmation gets rejected, you can still fix it. Follow these steps to appeal SASSA :

Step 1: Visit the SASSA Appeal Portal

Go to: https://srd.sassa.gov.za/appeals/

Step 2: Submit Your Appeal

  • Enter your ID and cellphone number
  • Fill in the appeal form with correct information
  • Attach supporting documents, if needed
  • Click Submit

📌 Appeals must be submitted within 30 days of rejection.

Step 3: Wait for Feedback

After submission:

  • Monitor your appeal status on the same platform
  • Response times range from 60 to 90 days
  • If approved, your grant may be reinstated with back-pay

SASSA Contact Details for Reconfirmation Help

For reconfirmation queries:

  • 📞 Toll-Free Number: 0800 60 10 11
  • 🌐 Official Portal: https://srd.sassa.gov.za
  • ✉️ Email: srd@sassa.gov.za

SASSA will never ask for your PIN or password stay alert for scams.

Final Word

Reconfirming your SASSA SRD R370 grant is not optional it’s essential. If you still qualify for the grant, reconfirming every month ensures your payments continue without any issues. Use the official portal, update your details truthfully, and always submit on time to avoid unnecessary declines.

Frequently Asked Questions

Q. Can I reconfirm my SRD grant without internet access?

No. Reconfirmation must be done online. Visit a local library, internet café, or ask someone with access to assist you.

Q. What if I lost access to my old cellphone number?

Update your mobile number on the SRD portal before reconfirming. SASSA uses OTPs for identity verification.

Q. How often do I need to reconfirm my SRD application?

You should reconfirm every 30 days or whenever your circumstances change (e.g., new job, address, or income status).

Q. Will I receive payment if I reconfirm late?

No. If you reconfirm after the due date, you may miss that month’s payment and will need to wait for the next cycle.

Q. Can SASSA reject my reconfirmation even if I qualify?

Yes. If the system detects conflicting data or outdated documents, SASSA may reject your reconfirmation. Always provide accurate, updated info.

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